Refurbishment is the process of maintenance or repair to a mobile phone with a broken or worn cover/housing which include a complete new outer shell, housing or cover – refurbishment is mainly cosmetic of nature. Please note; when you book your handset for a refurbishment we will replace most or all of the following components as to give your phone a new look – Middle Housing, Front lens, Keypad, Back cover, Front cover etc.

Some phones have express clip-on covers which do not need to be fitted by a technician and can be purchased from the product list. These products may also include Keypads, Battery covers etc.

If you are uncertain about choosing this repair category when booking a phone for repair, please contact one of our friendly customer service representatives for advice on 0800 366 334. Alternatively please send us an email to service@fonefix.co.nz and we will respond as soon as possible.