Our Services

Electronic Repairs

Fonefix has been a trusted leader in electronic repair services since 2008. What began as a specialist mobile phone repair provider has grown into a comprehensive, multi-category repair company serving both consumers and businesses.

Today, Fonefix delivers authorised, manufacturer-approved repairs for a wide range of products, including mobile phones, laptops, tablets, decoders, electric panels, and video-conferencing equipment. Our certified repair solutions ensure reliability, performance, and long-term device longevity across all supported categories.

Our unwavering commitment to quality has established Fonefix as a preferred repair partner for some of the world’s most recognised brands, including Apple, Samsung, SKY TV, Yealink, Basis, Motorola, and many more. These global brands trust Fonefix for precision repairs, consistent service delivery, and advanced technical expertise.

Backed by a highly skilled team with decades of combined industry experience, we understand the importance of fast turnaround times, accurate diagnostics, and dependable repair outcomes. Every repair is completed with meticulous attention to detail, ensuring each device is restored to optimal performance and reliability.

IoT & Network Testing

At Fonefix, we specialise in high-precision network testing services across today’s most critical communication technologies, including 4G, 5G, satellite connectivity, and IoT networks. As the exclusive network testing partner for One NZ, we deliver trusted expertise and industry-leading testing capabilities, providing accurate diagnostics and actionable network performance insights across the region.

Our team also works closely with leading semiconductor manufacturers, including MediaTek and UNISOC, to deliver advanced device and chipset testing solutions. Using industry-aligned testing methodologies, we rigorously assess network and device performance across key metrics such as speed, coverage, latency, stability, and overall network reliability.

Whether supporting new network infrastructure deployments, troubleshooting performance issues, or validating device and chip compatibility, our specialists provide clear, data-driven results that enable informed decision-making and seamless connectivity. From consumer devices and enterprise networks to large-scale IoT deployments, Fonefix helps organisations optimise network performance, minimise downtime, and maintain the highest operational standards.

Reverse Logistics

Fonefix delivers comprehensive reverse logistics solutions for electronic products and accessories, managing returns processing, device refurbishment, and asset recovery with precision and efficiency. Our end-to-end services are designed to maximise asset value, extend product lifecycles, and streamline reverse supply chain operations for businesses of all sizes.

From seamless product returns management to high-quality electronic refurbishment, our experienced team ensures every device is processed quickly, securely, and cost-effectively. By optimising the movement and recovery of returned electronics, we help organisations reduce waste, recover lost value, and improve operational efficiency while maintaining full compliance and quality control.

Partner with Fonefix for reliable reverse logistics services that save time, reduce costs, and unlock the full potential of your electronic assets—delivering a superior service experience across every stage of the product return lifecycle.

Triage

Fonefix delivers specialised electronic device triage services, providing rapid assessment, categorisation, and preparation to support the entire product lifecycle. From accurate device grading and secure data erasure to detailed reporting and compliance tracking, our triage solutions help businesses optimise returns management, refurbishment workflows, and resale outcomes.

We partner with leading telecommunications providers, re-commerce specialists, and enterprise organisations, delivering tailored triage services aligned with complex operational requirements. Our exclusive partnerships with Moorup Technologies, 2degrees, and major enterprise buy-back programs reflect our commitment to quality assurance, data security, and operational efficiency.

Backed by decades of industry experience, our expert team ensures every device is handled with precision and care. By enabling smarter device lifecycle management, we help organisations maximise asset value, streamline operations, and achieve seamless end-to-end workflows.

Our Services

Electronic Repairs

IoT & Network Testing

Reverse Logistics

Triage

Device Servicing & Logistics

Information

Customer Service